This is for importing into a ticket. It is more powerful than a canned answer.
Cover Email
This is the text for the cover email that goes out with the book.
Thank you for requesting a copy of the "Making Your Life Count" eBook. We are sorry that the automated copy did not get delivered to you earlier. I am following up by sending a copy of this to you directly. Our desire is for this book to help jumpstart a more meaningful, fulfilling life for you.
Allow us to introduce the author, Steve Douglass. He asked us to pass on the following information.
My journey for a significant life first took a big step forward while a student in college. Then, after graduating from Harvard Business School, I took a job with Campus Crusade for Christ International, now known as Cru in the United Stated. That was more than fifty years ago. My passion lies in encouraging and equipping others in multiple aspects of their lives. This includes reaching your potential, developing personally, as well as enjoying your walk with God. This desire to help others is why we have a radio program with the same “Making Your Life Count” focus that airs on 1500 stations daily.
That being said, the best way to get started on a life of significance is to simply open this eBook and start reading. Click on the attachment at the bottom of the email to begin. If you have any difficulties with the attachment, reply to this email and one of our support staff will assist you. You can also reply if you have comments or questions.
If you have a moment, please reply to this email with some ideas that you have for how to put some of these things into practice.
I think you will find it quite helpful. I hope you give it a try.
Ticket Steps
In the ticket, change the status to "pending" and put a due date of a week from now. Assign it to yourself. Copy the text from above between the horizontal rules. Paste that into the body of the ticket reply. Then attached the .pdf of the eBook to this email. You will need to first download the ebook to your local computer and then post from there into the ticket.
Attachment
The attachment that you need to download to your local computer is below. There is no easy way